Out of delivery area

  We cannot guarantee a set delivery time as our driver goes via the most efficent route on the day. If you have a specific time request please note this in the notes to seller at the checkout and we will endevour to accomadate you.

If the recipent is out when we deliver we will try a neighbour, leave in a safe place or in the last instance contact yourself or the recipient.

 

At Ty Blodau Florists we pride ourselves on exceptional customer service. We strive to process all orders with absolute care and accuracy. We want our customers to enjoy their flowers for as long as possible, so every effort is made to deliver the freshest flowers possible.

Because of the perishable nature of many Products you are advised to make any complaint within 1 working day of the delivery date of your Products.
All products require care, attention and in the case of all cut flower require fresh water, if it is deemed that the products have not been cared for correctly then we may NOT refund or offer an exchange of product
We guarantee five days of freshness for your flowers from the date of delivery. If any flowers arrive damaged, die or wilt within five days of delivery you should take a digital photograph of them and send it to us at jan@tyblodau.plus.com
All products that are claimed to be faulty or damaged must be returned to us. 
Refunds, partial refunds or an exchange will be given if the product is proved to be faulty or damaged and will be at the owner’s discretion and their decision will be final